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Digital Product

We are the ABC Digital Product team

Welcome to ABC Digital Product, the hub for our innovative work in Australian public service media. Our blog connects industry, academia, government, media, and tech experts to explore how we're staying relevant in a rapidly changing landscape. Join us, share insights, and let's build meaningful partnerships for the future.

Latest posts

Diversity in Action – Meet Senior Software Engineer Raakhi Khatwani

 Raakhi ensures our content is delivered seamlessly to audiences across ABC News and ABC listen. 
Senior Software Engineer Raakhi Khatwani

Published: by Brett Whyte

Cultivating the next generation of leaders in ABC Digital Product

Over the past year, we’ve been quietly cultivating something bold within ABC Digital Product: a leadership development program designed to go  beyond theory, buzzwords, and checklists and instead lean into the real, messy, human work of leadership.
Dina Gohil

Published: by: By Dina Gohil

Diversity in Action – Meet Software Engineer Nishtha Gakkhar Rajpal

Nish provides our audiences with seamless, personalised experiences built on trust and protected by design.
Software Engineer Nishtha Gakkhar Rajpal

Published: by Brett Whyte

Accelerating ABC’s AI capabilities with MLOps

Today, nearly everyone is a user of generative AI in one way or another. Even if you don't actively use GenAI, you're certainly a consumer of their outputs. But have you wondered how these capabilities are developed?

Published: by: By Jeffrey Molendijk

Diversity in Action – Meet Senior Machine Learning Engineer Nina Erfanian

Nina engineers AI that unearths stories from media—driven by authenticity, impact, and ethical innovation.
Nina Erfanian

Published: by Brett Whyte

Digital Horizons: Finding the human edge in personalised AI

From Perugia’s cautionary tales to Microsoft’s talk‑back podcasts, AI is racing from tool to companion and teammate. The winners will pair silicon speed with newsroom judgement.
Micrsoft Copilot Discover section

Published: by: By Craig McCosker, Group Product Manager, Future Focus

Digital Horizons: Content without clicks? Media’s next interface

In this edition of Digital Horizons, explore how AI is remapping the landscape of discoverability, trust, and delivery — alongside tools that reshape how media is created and consumed.

Published: by: By Craig McCosker, Group Product Manager, Future Focus

So what does a delivery coach actually do?

“So, what do you actually do?” I get quizzed on this all the time! Here’s my journey on how I have experienced Delivery Coaching  and its evolution over the years and what a day in the life of a Delivery Coach at the ABC looks like.
Delivery Coaching graphic

Published: by: By Prachi Roy

Navigating AI product delivery in the fastest-changing landscape yet

Imagine setting out on an expedition into uncharted territory. You have a rough map, some tools you think might help, and a general idea of where you want to go, but the landscape keeps shifting.
poster image for Navigating AI product delivery blog post

Published: by: By Hanna Karlsson

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